HVAC Dispatcher in New Jersey

HVAC Dispatcher in New Jersey

C&C, New Jersey’s leading family owned & operated HVAC provider since 1965, is hiring for an HVAC Dispatcher in New Jersey.

Summary of Position:

  • Convert incoming customer calls into booked service calls and forward to available service technicians
  • Prioritize, organize, and equally divide incoming calls to be scheduled for the service technicians
  • Must be goal oriented, self-starting, and energetic
  • Must have a genuine empathy for customers and a willingness to help others
  • Experience is required

Mandatory Experience: 1 year HVAC dispatching


  • Must have heavy call volume experience
  • Excellent interpersonal skills with the ability to interact with all types of customers
  • Strong customer service attitude
  • Able to plan and schedule work rather than just react
  • Able to “think on your feet” to provide customers with needed information for their specific installation or repair
  • Ability to work as part of a team
  • Strong computer skills with a good knowledge of Microsoft Office and ability to learn customer service management and scheduling/dispatch software
  • Pass employment background check and drug screen

We offer an energetic, fast-paced and vibrant environment, where we place our employees first by offering Benefits after 90 days, PTO, Sick day, 401K match – second to none and full training on our HVAC software. We are successful because we know that we are only as good as our employees.

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